Frequently Asked Questions

Questions

• Does IP Dashboard support Windows Mobile 2003?
• Does IP Dashboard support Phone Edition devices?
• How do I register IP Dashboard?
• How do I access program help and documentation?
• Is there a way to stop the scrolling of information?
• How do I choose what information is displayed on the Today screen?
• What do the different network activity icons mean?
• How do I get regular notifications that a certain amount of data has been transferred?
• Does IP Dashboard support Bluetooth or GPRS cards?

Q: Does IP Dashboard support Windows Mobile 2003?

A: As of Version 1.2, released July 17th, IP Dashboard supports Windows Mobile 2003. For instructions on how to upgrade to Version 1.2, please click here.

Q: Does IP Dashboard support Phone Edition devices?

A: As of Version 1.2, released July 17th, IP Dashboard officially supports Pocket PC Phone Edition devices such as the XDA, Pocket PC Phone Edition by T-Mobile, MDA, Siemens SX56, etc. There are some special features in IP Dashboard that are only enabled in Phone Edition devices. You can learn about them here.

Q: How do I register IP Dashboard?

A: To register IP Dashboard, obtain a valid registration code by purchasing the product.
Once you have the code, tap on the icon on the right side of the Today screen to access the Options window. Tap on the "About" tab, and you will see an field to enter your registration code. Enter the registration code into this field, and then tap on the "Enter" button to the right of this field. If the registration code is valid, you should see confirmation after the Version number at the top of the About screen. If the code is invalid, you will see an error message.

If you have a registration code that you believe is valid, but it is not working for some reason, please contact support@hudsonmobile.com with your Pocket PC Owner Name (visible in the Owner field on the About screen) and your proof of purchase (Handango or PocketGear order confirmation number).

Q: How do I access program help and documentation?

A: To access program help and documentation, tap on the start menu in the upper left corner of the screen and select "Help". (usually the bottom entry on the list) Then, find "IP Dashboard" in the list of available program help files and tap on it to bring up the help system.

Q: Is there a way to stop the scrolling of information on the screen?

A: Yes, there is. Tap on the icon on the right side of the Today screen to access the Options window. You will see the View Options window. Select "Full" View using the radio buttons on the right side of the screen. Then, tap on the checkboxes next to the information items to configure which items will be shown on the Today screen. The "Move Up" and "Move Down" buttons are useful to configure what order the information will be displayed in on the screen.

Alternatively, in Version 1.1 or above, you can use the Pin feature to temporarily stop the scrolling of information in "Compact" view. To enable the Pin feature, tap on the icon on the right side of the Today screen to access the Options window. Then tap on the "Advanced" button, and check the box for "Pin." Click OK, and when you return to the Today screen, you will see a little circle to the left of the display. Tapping on this circle will temporarily stop the scrolling of information.

Q: How do I choose what information is displayed on the Today screen?

A: Tap on the icon on the right side of the Today screen to access the Options window. You will see the View Options window. You will see all available information items on the left of the window, which checkboxes next to them indicating their state. A check means that the information will be displayed as part of the rotating cycle in Compact View, or displayed continuously in Full View. If there is no check, the information will not be displayed in either view.

Q: What do the different network activity icons mean?

A: The meaning of the network activity icons used on the left side of the Today screen display are as follows:

	No activity
	Transmit (from device to network)
	Receive (from network to device)
	Both directions (Transmit and Receive)
	Adapter not connected, or no network adapters connected (autoconfig mode)

Q: How do I get regular notifications that a certain amount of data has been transferred?

A: Tap on the icon on the right side of the Today screen to access the Options window. Tap the "Meter" tab to access the Meter Options window. Tap "Meter Enabled" to enable the meter. Then, tap "Notifications Active" to enable notifications. Let's say you want to be notified every time 5 MB of data has been sent (in either direction) over the selected network adapter. Use the up/down buttons to adjust the number shown to "5". Then, tap on "Both Directions" so that data transmitted in both directions is counted towards the total. Finally, tap on "Reset Meter on Notify" -- this automatically resets the meter when it reaches the specified threshold. Thus, you will get regular notifications every time 5 MB of data is sent or received over the selected network adapter.

Q: Does IP Dashboard support Bluetooth or GPRS cards?

A: External Bluetooth and GPRS cards should be supported by IP Dashboard. Internal GPRS/CDMA modems are supported on Phone Edition devices. (see FAQ answer above) Internal Bluetooth adapters may or may not be supported by IP Dashboard. The easiest way to see if IP Dashboard supports your network card is to download the product from Handango or PocketGear and try it with your card - you can always uninstall it if it does not appear to be tracking your network connection correctly.